Consilia Legal Resolves Print Reliability Issues and Supports Paper-Less Strategy with Toshiba

Consilia Legal is a specialist solicitor firm established in 2014 with offices in Leeds, Harrogate, and London, recognised for expertise in Family Law, Employment Law, Family Mediation, and Workplace Mediation. By 2018, the firm was already implementing paper-less office practices and supporting remote and agile working.

The Challenge

The existing print solution was generating significant bottlenecks, system failures, and reliability issues causing “extreme frustration and stress” for staff — directly undermining the firm’s paper-less strategy and its ability to support fast-moving legal workflows.

The Solution

Consilia Legal replaced its problematic hardware with a robust Toshiba managed print solution. Toshiba prioritised understanding the firm’s operational challenges before implementation to ensure the transition would support document flow without constant attention.

The Results

• Reliability issues fully resolved — system failures eliminated
• Seamless document flow supporting the paper-less strategy
• Assured toner delivery reducing operational concerns
• Resilient solution adaptable to evolving client needs
• Strong pre- and post-sales partnership supporting ongoing operations