Cookie Policy

A plain-English explanation of the browser technologies we use and how to change your choice.

Cookies and similar technologies

Cookies are small files stored by your browser. Similar technologies include browser storage, scripts and tags that store or access information on your device. Some are necessary for security and to remember your privacy choice. Optional technologies help us understand website use and, when it is available, provide live chat.

Optional Analytics and Functional technologies remain off until you accept the relevant category. We do not use the cookie banner to obtain consent for advertising cookies.

Change your preferences

You can change or withdraw your choice at any time:

Open cookie preferences

Your choice is stored only in this browser. If you switch browser or clear its data, we will ask again. Withdrawing consent prevents future optional loading. A provider cookie that was already stored may remain until it expires or you remove it using your browser controls.

Technologies we use

Names and durations can change when providers update their services. We review this table against the website configuration and browser evidence.

Strictly necessary — always on

These support security, website operation and your privacy choice. They are not used for advertising.

Name or serviceSet byPurposeDuration
aukCookieConsentAll UK CopiersBrowser storage that remembers the version, time and categories you selected.Until you clear browser storage or the consent version changes
wordpress_test_cookieWordPressChecks whether cookies are supported on WordPress sign-in surfaces.Session
wp-settings-*WordPressRemembers preferences for authorised website administrators.Up to 1 year
Turnstile security dataCloudflareHelps distinguish genuine form submissions from automated abuse.As required for the security check

Analytics — optional

Google Analytics and Microsoft Clarity load only after you accept Analytics. They use pseudonymous identifiers and interaction information to help us understand journeys, page performance and form completion. Our measurement events do not contain names, email addresses, telephone numbers, form answers, messages or chat transcripts.

NameSet byPurposeTypical maximum
_ga, _ga_*Google AnalyticsDistinguishes browser activity and maintains Analytics session state.Up to 2 years
_gidGoogle AnalyticsDistinguishes browser activity for short-term reporting.24 hours
_clckMicrosoft ClarityRetains a pseudonymous browser identifier and preference information.Up to 1 year
_clskMicrosoft ClarityConnects page views into a short Clarity session.1 day

Functional — optional

Tawk.to provides our live chat. It loads only after you accept Functional storage. It may process a pseudonymous chat identifier, technical connection data and anything you choose to send in the conversation. Tawk.to cookies may remain in your browser until they expire or you remove them; the main ones are listed below.

NameSet byPurposeTypical maximum
TawkConnectionTimeTawk.toSupports the current live-chat connection.Session
__tawkuuidTawk.toMaintains a pseudonymous chat visitor identifier between page navigations.Up to 6 months
twk_idm_keyTawk.toSupports an authenticated chat session where identity has been provided.Session

Your choices

  • Change or withdraw consent through the Cookie preferences link.
  • Clear stored cookies and browser data through your browser settings.
  • Use the site without Analytics. You can still browse products and submit a quote or contact form.
  • Read our Privacy Policy for information about forms, enquiries, rights and retention.

Last updated: 23 September 2026. Total Business Computers Ltd is registered with the ICO under reference ZA860399.

Questions about how we use cookies?

Contact us and we will explain how the relevant part of the website works.

Request a quoteSend an enquiryCall 0333 138 5050