Testimonials

The new printers are intuitive to use, much faster than our old machines and print quality is significantly better.

We need a supplier who can manage the whole process for us; from specification of devices, through to install, support and removal.

With approximately 380 pupils and 150 members of staff, our print estate is critical in providing teaching resources.

The Toshiba team did a fantastic job, preparing everything in advance, so there were no delays in the process.

The Toshiba team put me at ease from the start. They were efficient, honest and transparent.

They have always taken the time to look at our system requirements and tailor the proposal to fully meet our changing needs.

The transition was really slick — no hassle, no stress.

The Toshiba support team are at the end of the phone whenever I need them, nothing is ever too much trouble… Personal service is paramount to me and they understood this from the beginning.

The transition was seamless… they go above and beyond any service level agreement.

We've already begun to notice substantial savings on print and paper.

The experience has been so refreshing… we are very much looking forward to a long relationship.

We didn't appreciate how clunky and slow our old equipment was until we started using the new Toshiba products.

The new print solution is better than we could have imagined… the most important thing is the reliability.

The quality of the Toshiba response was very impressive; their bid team had taken considerable time to focus on what was important to us.

We set Toshiba a complex task that required complete reconfiguration of our print setup, and it met all requirements and more.

It's critical at our offices and construction sites that we have minimal downtime.

Our printing fleet is now faster, reliable and has enabled our teams to work smarter, and more effectively.

The staff are really appreciating the benefits of the new machines.

Our experience has been seamless, efficient, and highly professional. The managed print service supports our growth, improves operational efficiency, and has taken a significant administrative burden off our staff. We wouldn't hesitate to recommend it to any organisation looking for a reliable, fully managed print solution.

We have worked alongside Total Business for a few years now. Great Company to work with. Extremely helpful and supportive and would highly recommend them

Total Business replaced our entire fleet of ageing MFD’s and replaced with modern day feature rich Toshiba devices. From the outset, Total Business listened to our requirements and guided us through the whole process including; the specification of devices and quantities required, setup of secure printing, user training, machine setup, testing and user acceptance. We have a great relationship with our account manager and any issues are dealt with swiftly and professionally with automatic ordering of consumables working well also. The time, effort and costs we have saved versus our previous solution has gone above and beyond our expectations. I would not hesitate in recommending Total Business to anyone”

Total Business Group have provided Photocopier and IT services for our company for many years now. From the very first interaction the team were dedicated to providing the highest level of customer service possible. They have consistently gone above and beyond to meet our needs and ensure that we are satisfied with their services. The helpdesks are very quick to respond to any issues and keep you updated with any developments while fixing any issues. I would highly recommended Total Business Group.

Total Business Group have provided us with an excellent service over the past few years. The purchase of a new machine at a competitive price went very smoothly and when something goes wrong with the machine, they send an engineer usually the same day. When we moved office in January 2020, TBG were very helpful in ensuring that an engineer was here on the day of the move to ensure that the machine was fully functional. Their engineers are always punctual, polite and friendly.

UFO Lighting have been clients of Total Business for many years now I am happy to say that the service the company provides is second-to-none. Our last 3 MFP’s have been supplied by them and all have been well priced and well specified machines which have been perfect for our needs. On any occasion we have had to call on Total Business for support they have never failed to sort out the problem quickly and efficiently – even if that means a visit to our premises. All-in-all they are a great company to work with!

Total business has provided us with several large machines for over 5 years now. They assessed the needs of our business, provided the right machines for our requirements and have been there to help as we have expanded, and our needs have changed. Their response to any service request is always dealt with promptly and the engineers are very polite and efficient. We have found them to be a committed and reliable company and would have no hesitation in recommending them for your document solutions.