Service & Refurbishment
From routine servicing to full machine refurbishment, our engineers help keep your devices running at peak performance and maximise their output and lifespan.
Our Service Offering
Our service team — backed by Toshiba’s own technical specialists for Toshiba equipment, with support matched to the installed model for Develop devices — delivers responsive, expert maintenance to businesses across the UK.
- Planned preventative maintenance visits
- Our service-system data records a 4-hour average response time across service requests (how our service response works)
- On-site and remote technical support
- Genuine manufacturer replacement parts
- Automated meter reading via remote device monitoring
- Bespoke service level agreements
Refurbishment
Our refurbished machines undergo a thorough multi-point inspection and reconditioning process before sale. Refurbished equipment is covered by our 5-year machine exchange guarantee when it is supplied under a cost-per-page service agreement, on the same basis as new equipment.
- Full strip-down and mechanical inspection
- Replacement of all wear parts
- Deep clean and cosmetic restoration
- Print quality testing and calibration
- Network and software configuration
- 5-year machine exchange guarantee with a cost-per-page service agreement
Related question: What is the difference between refurbished and second-hand photocopiers?
Ready to extend the life of your existing fleet?
Talk to us about refurbishment, exchange, and ongoing service options that keep your devices running longer.