W.E. Jameson & Son Cuts Printing Costs by 60–70% with Toshiba Managed Print Services

W.E. Jameson & Son is an animal feed manufacturer established in 1930, based in Masham, Yorkshire. Facing reliability and cost issues with their existing print solution, the business partnered with Toshiba to modernise its print infrastructure.

The Challenge

The company’s previous print solution suffered from reliability failures and excessive costs — particularly during peak periods such as monthly invoice and statement runs, where queues and downtime created operational delays.

The Solution

Toshiba A3 and A4 multifunction printers were deployed with customisable document workflows and SharePoint integration, replacing the unreliable existing infrastructure with a fully managed service including ongoing support and proactive device monitoring.

The Results

• 60–70% decrease in printing expenses
• Monthly invoice and statement runs streamlined
• Queue times during peak periods significantly reduced
• Previous downtime issues fully eliminated
• Foundation established for future digital transformation and paper reduction

“The new print solution is better than we could have imagined… the most important thing is the reliability.”

Tim Jackson, IT and Systems Advisor, W.E. Jameson & Son